From the moment your order is placed until it arrives at your door, we strive to create an experience that reflects the care, craftsmanship, and history behind every piece we curate.
Every order is thoughtfully inspected, carefully packaged, and prepared for its next journey.
Shipping
We offer $12.95 flat-rate insured shipping on most domestic orders.
Domestic orders of $500 or more include complimentary standard shipping.
Oversized luggage and specialty pieces may require additional shipping charges due to size, weight, or destination. If additional shipping costs apply, we'll contact you before your order ships.
Orders are typically shipped within 1–3 business days.
Once your order has shipped, you'll receive tracking information so you can follow its journey.
At this time, we primarily ship within the United States. If you're located elsewhere, please contact us before placing your order to discuss international shipping options.
Packaging
Every order is carefully packaged to protect your purchase during transit.
Where available, original accessories such as dust bags, boxes, locks, keys, or straps will be included and noted in the product description.
Our goal is simple: for opening your package to feel as memorable as discovering the piece itself.
Condition & Authenticity
Every piece offered by The Grand Tour Co. has been individually authenticated, carefully inspected, and honestly documented before being accepted into our collection.
Because these are vintage luxury travel accessories, gentle signs of age, natural patina, and decades of thoughtful use should be expected and appreciated.
We encourage you to review all photographs and descriptions carefully before purchasing.
Returns
Because every item we offer is a one-of-a-kind vintage luxury piece, all sales are considered final.
If your order arrives damaged during transit or is materially different from its description, please contact us within 3 days of delivery at:
concierge@shopthegrandtour.com
We'll review the issue promptly and, when appropriate, provide a prepaid return shipping label and work with you to make it right.
Returns based on change of mind or buyer's remorse cannot be accepted.
Insurance
Every shipment includes insurance appropriate for the value of the item.
For higher-value purchases, signature confirmation may also be required upon delivery.
Questions?
If you have any questions before or after your purchase, our concierge is always happy to help.